CASE STUDY · PARTNER SINCE APRIL 2019
A Building Materials Supplier Grows WITH FASTER QUOTES
Less time waiting for pricing, more opportunity to turn customer requests into sales.
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AT A GLANCE
THE PARTNERSHIP
Building Materials Supplier
Based in northern Mexico
LUMBER, PLYWOOD, OSB, SIDING & MORE
Material sourced
April 2019
Partner since
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The Challenge
WAITING DAYS FOR PRICING
When this buyer began sourcing building materials for his company he faced a common but costly challenge: slow supplier response times. His previous supplier often took three to four days to provide pricing, making it difficult to respond quickly to customer requests and capitalize on sales opportunities.
At the time, he was still building his business. Purchases were made on a cash basis, and the company was operating on a much smaller scale than it is today. To continue growing, he needed a supplier that could provide competitive pricing along with the speed, flexibility and product variety required to serve his customers well.
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The Soluton
QUICKER QUOTES AND MORE PRODUCT OPTIONS
In April 2019, the buyer partnered with us and noticed a difference right away. Instead of waiting days for pricing, he could receive quotes quickly and pursue new business opportunities with more confidence. We also provided access to a wider range of products, including lumber, plywood, OSB, siding and other specialty opportunities as they became available, reducing the limitations he’d experienced with previous suppliers.
His working relationship with our senior trader has been a key part of that. Whenever a pricing request comes through, our trader works to get him a quote as soon as possible: a level of responsiveness that stands in contrast to the delays he dealt with before.
During one especially tight window, he urgently needed material to fulfill customer demand. Our trader redirected product that had originally been scheduled for another destination and arranged for it to ship to him instead, helping him get what he needed, when he needed it.
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REsults
GROWING TO 3–4 TRUCKLOADS A MONTH
Since partnering with us in April 2019, the buyer has grown his purchasing volume and expanded the range of materials he can offer customers.
- Expanded product mix from a single category to lumber, plywood, OSB, siding and more
- Received pricing faster than the previous 3-4-day turnaround
- Seven-year partnership as of 2026, and still going strong
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In Their Words
The fast response, friendly service and willingness to help when it matters most have made Silvaris an important partner in our success.”
— Thomas N., buyer & owner, building materials supplier, northern Mexico
KEEP CUSTOMER REQUESTS MOVING
When your customers need pricing or material, timing matters. Tell us what you’re sourcing, and we’ll help you explore current truckload options.